Each part is identified as being either ‘used’ or ‘new’, this information can be found on each product listing under ‘condition’. If the product is used, then it will normally be undamaged, however some items do have a varying degree of damage. Any damage will be visible on the product images, so please look at these carefully as they form part of the item description. If you need any further guidance or information about a part, then pleasecontact a member of our Customer Service Team.